Effective Date: April 18, 2026 | Last Updated: April 18, 2026 | Version: 1.0
This Privacy Policy applies to The CDL Guide, LLC and all of its trade names, doing-business-as names (DBAs), products, and services, including but not limited to:
Collectively, these are referred to in this policy as "The CDL Guide," "we," "us," or "our."
This policy governs the collection, use, disclosure, and protection of personally identifiable information (PII) and other data collected from users ("you" or "user") through our websites, applications, and services (collectively, the "Platform").
By registering for or using our Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms of Service.
Important FCRA Disclosure: The CDL Guide, LLC is not a Consumer Reporting Agency as defined by the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. (FCRA). We do not furnish consumer reports to third parties for purposes of credit, employment screening, insurance underwriting, tenant screening, or any other purpose enumerated in the FCRA.
However, because our Platform collects information that could be used to personally identify users — including name, email address, location data, employment history, CDL class and license status, driving experience, and professional background — we adhere to the following FCRA-aligned principles as a matter of policy:
We will only collect, use, and disclose personally identifiable information for legitimate, disclosed purposes. We will not sell, license, or otherwise make available user-identifiable information to any party that intends to use it as a consumer report or for any purpose that would require FCRA compliance.
We take reasonable steps to ensure that data in our systems is accurate. Users may correct or update their personal information at any time through their account settings or by contacting us directly (see Section 12).
If you believe information we hold about you is inaccurate, incomplete, or unlawfully processed, you have the right to dispute it. Submit a written dispute to privacy@thecdlguide.com. We will investigate and respond within 30 days of receiving a complete dispute request.
To the extent any portion of our services could be deemed to involve consumer reports or employment-related determinations, we will provide appropriate adverse action notices as required by applicable law.
Data collected through The CDL Guide Platform must not be used by employers, carriers, recruiters, or any other third party as the sole or primary basis for employment decisions without obtaining independent, FCRA-compliant consumer reports from a licensed Consumer Reporting Agency.
We use the information we collect for the following purposes:
We will not use your personal information for any purpose that is incompatible with those disclosed in this policy without first obtaining your explicit consent.
We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods:
After a retention period expires, data is permanently deleted or irreversibly anonymized.
You may request deletion of your account at any time from your account settings by selecting "Archive My Account." Submitting this request places your account in a pending deletion state.
Once a deletion request is submitted, your account will be permanently and irreversibly deleted 45 days after the request date, unless you cancel the deletion before that time.
During the 45-day grace period:
To cancel a pending deletion, simply log back in to your account at any time before the 45-day period expires. Logging in automatically cancels the deletion request and restores your account to active status. No further action is required.
After the 45-day grace period expires, the following data is permanently deleted:
Certain data may be retained in anonymized or aggregated form, or as required by law (e.g., records of financial transactions, legal hold obligations). Anonymized data cannot be used to re-identify you.
To request deletion of your data without logging in (e.g., if you have forgotten your credentials), email privacy@thecdlguide.com with your name and the email address associated with your account. We will verify your identity and process your request within 30 days.
We implement industry-standard technical and organizational measures to protect your personal information, including:
No method of transmission over the Internet or electronic storage is 100% secure. While we use commercially reasonable measures to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights or freedoms, we will notify you as required by applicable law.
Depending on your jurisdiction, you may have the following rights with respect to your personal information:
To exercise any of these rights, contact us at privacy@thecdlguide.com. We will respond within 30 days. We will not discriminate against you for exercising your privacy rights.
The Platform is intended for adults who are pursuing or currently hold a Commercial Driver's License. In accordance with the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq., we do not knowingly collect personal information from children under 13 years of age. Individuals between the ages of 13 and 17 must have verifiable parental or guardian consent before creating an account.
If we discover that we have inadvertently collected personal information from a child under 13 without parental consent, we will promptly delete that information. If you believe a child under 13 has provided us with personal information, please contact us at privacy@thecdlguide.com.
Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the right to know what personal information is collected, to delete personal information, to correct inaccurate personal information, to opt out of the sale or sharing of personal information, and to non-discrimination for exercising these rights. We do not sell personal information. To submit a CCPA/CPRA request, contact privacy@thecdlguide.com.
Virginia residents have rights under the Virginia Consumer Data Protection Act (VCDPA) to access, correct, delete, and obtain a copy of their personal data, and to opt out of targeted advertising and the sale of personal data. To exercise these rights, contact us at the address below.
We respect and comply with applicable consumer data protection laws in all states where we operate or where our users reside. Contact us to exercise any state-specific rights not enumerated above.
For privacy-related questions, data requests, or to exercise any of your rights under this policy or applicable law, please contact us:
The CDL Guide, LLC — Privacy TeamWe reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a notice on the Platform. Continued use of the Platform after changes become effective constitutes your acceptance of the revised policy.